Last updated: May 2025
Welcome to ILANISHADAD JEWELRY LLC ("ILANIS," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains what information we collect, how we collect it, why we collect it, and how we use and protect it when you visit our retail locations, websites, or any feature that links to this policy (collectively, the “Services”). It forms part of our Terms and Conditions.
If you have questions, please contact us at info@ilanisdiamonds.com.
1. Types of Information We Collect
Information you provide directly
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Name, email address, phone number, and shipping / billing address
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Jewelry preferences, ring size, and custom‑order details
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Payment information (processed securely by third‑party providers)
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Purchase history, communications with us, reviews, photos, or inquiries
Information collected automatically
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IP address, device type, and browser data
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Approximate location (when permitted by your device or browser)
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Site‑usage metrics (pages viewed, time on site, clicks)
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Cookies, pixel tags, and similar identifiers
Information from other sources
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Marketing partners and social networks
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Public databases and data‑enrichment services
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Payment and financing providers (e.g., Afterpay, Affirm)
2. How We Collect Information How We Collect Information
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Direct interactions – you provide data when you create an account, place an order, request financing, join our SMS list, enter a contest, or communicate with customer service.
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Phone calls – calls to our client‑care line (+1 (305) 395‑6540) may be monitored or recorded for quality assurance, training, and fraud‑prevention purposes. By continuing the call, you consent to such monitoring or recording. Recording is paused or redacted during any disclosure of full payment‑card numbers to comply with PCI‑DSS. Recordings are stored securely for up to 180 days unless a longer retention period is required for fraud investigations or legal obligations, and they are protected by the safeguards outlined in this Privacy Policy.
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Automated technologies – we place cookies and pixels on your browser and log usage data when you browse our site or open our emails.
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Third‑party integrations – when you engage with ILANIS content on platforms like Instagram or Google, or choose an installment‑payment option, the relevant platform may share limited data back to us under its own privacy policy.
3. Why We Collect Your Information
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Fulfil and ship orders and process payments
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Provide customer support and respond to inquiries
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Personalise your shopping experience and recommend products
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Improve our website, Services, and marketing efforts
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Detect and prevent fraud and misuse
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Send marketing emails or SMS with your explicit consent
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Show you relevant ads on third‑party platforms (remarketing)
4. Legal Bases for Processing (EU/UK Users)
We rely on one or more of the following legal bases:
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Your consent
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Performance of a contract (processing your order)
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Legal obligations (tax, accounting, AML/KYC)
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Legitimate interests (site security, fraud prevention, basic analytics) where your rights do not override those interests
5. Data Security Measures
We employ technical, administrative, and physical safeguards, including SSL encryption, segmented secure servers, role‑based access controls, and regular vulnerability scans. While no online system is 100 % secure, we continuously improve our defences to protect your personal data from unauthorised access, alteration, or disclosure.
6. Data Sharing and Disclosure
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Service providers – payment processors, web‑hosting, email services, IT support, and shipping carriers receive only the data required to perform their functions and are bound by strict confidentiality agreements.
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Financing / Installment partners – if you select Afterpay, Affirm, or Shop Pay Installments, we share limited order details (contact information, purchase value, and history) so they can assess eligibility and service your plan in accordance with their own privacy policies.
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Identity‑verification partners – for high‑value transactions we may share minimal data with verification services to confirm government‑issued ID in compliance with anti‑money‑laundering regulations.
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Business transfers – data may be transferred in connection with a merger, acquisition, or sale of assets.
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Legal compliance & protection – we may disclose information to comply with applicable laws, court orders, or to protect ILANIS, our customers, or the public from harm or fraud.
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Marketing partners (with consent) – we share data for joint promotions only with your explicit consent.
We never sell your personal information. Phone numbers collected for SMS purposes are never shared with third parties for marketing.
7. Your Rights
Depending on where you live, you may have the right to access, correct, delete, port, or restrict your personal data and to object to certain processing.
To exercise any right, email info@ilanisdiamonds.com or, where available, adjust settings in your account dashboard. We will verify your identity before acting on a request.
8. International Transfers
Your data may be processed in the United States and other jurisdictions where our service providers operate. We use appropriate safeguards—such as Standard Contractual Clauses—when legally required.
9. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy, or as required by law (e.g., tax, accounting). When no longer needed, data is securely deleted or anonymised.
10. Do‑Not‑Track & Automated Decision‑Making
Our Services do not respond to browser Do‑Not‑Track signals. We do not engage in automated decision‑making that produces legal or similarly significant effects.
11. Cookies & Tracking Technologies
We use first‑ and third‑party cookies, pixel tags, and similar technologies to:
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remember your preferences,
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measure site performance, and
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show you relevant ads on platforms such as Google or Meta.
You can disable cookies via your browser, but some site features may not work correctly.
12. SMS Communications
By providing your phone number and explicitly opting in—e.g., checking the consent box on our checkout or Contact page—you agree to receive transactional SMS from ILANIS regarding your orders, shipping updates, and account notifications. Message frequency may vary. Standard message & data rates may apply. Reply STOP to opt out or HELP for help. We do not share SMS consent or phone numbers with third parties for marketing. The same number may also be used for voice calls to our client-care team.
13. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided personal information, contact us and we will delete it promptly.
14. European Privacy Policy & Rights
Residents of the European Economic Area (EEA) and the United Kingdom have the following rights:
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Access the personal data we hold about you
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Correct inaccurate data
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Delete or restrict processing
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Data portability
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Withdraw consent at any time
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Lodge a complaint with a Supervisory Authority
Data Controller: ILANISHADAD JEWELRY LLC (Wyoming, USA)
To exercise your rights, email info@ilanisdiamonds.com.
15. California Privacy Rights (CCPA/CPRA)
California residents may:
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Know what personal data we collect
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Delete their data
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Correct inaccurate data
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Opt out of "sharing" personal data (we do not sell data)
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Limit use of sensitive personal information
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Not be discriminated against for exercising these rights
Submit requests to info@ilanisdiamonds.com.
16. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Services after changes signifies acceptance. For related terms governing your use of the site, please see our Terms and Conditions.
17. Accessibility Statement
ILANIS is committed to digital accessibility for all users. If you need this Privacy Policy in an alternative format, or if you encounter accessibility barriers, please email support@ilanisdiamonds.com.
18. Contact Us
ILANISHADAD JEWELRY LLC
580 Fifth Avenue, Suite 1721
New York, NY 10036, USA
Email: info@ilanisdiamonds.com
Phone / SMS: +1 (305) 395‑6540